Getting Things Done
Embracing a new global mobility system is a strategic investment that will drive your business towards success. When implementing the Equus Platform, a dedicated client success team collaborates with you during the onboarding process, ensuring a live and functional solution that is aligned with your business objectives. Once the initial phase is up and running, there will inevitably come a time when you may need troubleshooting assistance or want to make changes to the Equus Platform. Whether it’s to accommodate a policy shift or simply enhance your gm system, our clients have always appreciated the independence to take these actions on their own. Through our Super User training, we empower our clients, enabling them to become true Equus Platform experts!
However, Equus knows no two clients are alike, and some programs don’t have a Super User resource, or prefer to enhance their system using a different model. We offer a variety of options to help your team continue to innovate and enhance your program. Contact us to learn more!
The Super User: A Beacon of Expertise
Super Users, the champions within your team, are equipped with the knowledge to independently enhance and optimize the Equus Platform. As trusted experts, they quickly identify the need or value of an enhancement, conduct impact analyses for seamless transitions, and advise stakeholders on ways to get maximum value from the Platform. They help propel your team to the next level, serving as an invaluable resource that you can rely on.
Becoming A Super User: The Equus Way
As part of Equus’ standard onboarding process, Super User training is provided to help you and your team understand the various areas of configuration within the system. Additionally, Equus provides on-demand training courses as well as an extensive help center on our Equus Learn Platform, which is available to all Equus users.
For those seeking a more hands-off approach, we offer enhanced support services. Our Equus team will expertly manage and implement new features tailored to your needs within your system. With Equus, knowledge and training are limitless and unparalleled support is readily available, regardless of your expertise level.
What Our Super Users Have to Say
“The training was meticulously prepared, with clear and comprehensive explanations from the entire Equus team. A heartfelt thanks for the dedicated time and the delightful evening you devoted to our team. The repository of material stored in Confluence throughout the project is invaluable for us.” – Aurore Mahaud, Global Mobility Manager, Société Générale
Your Super User Journey
Whether you’re eager to take the reins or seeking additional Equus support, we are here to help! Equus is dedicated to empowering every user to become a Super User, equipping you with the necessary tools and knowledge to confidently navigate the Equus Platform.
Unleash your superpowers with Equus today. Click here to get in touch.